Before we can start the complaint process please answer a few pre-screening questions.
The objective of pre-screening is to determine whether or not the complaint is within the jurisdiction of the Ombudsman Sint Maarten.
Information about our complaints handling procedure can be found here.
Ombudsman Sint Maarten Frequently Asked Questions
If you have a question about Ombudsman Sint Maarten, you may find the answer below. However, if you still have a question which is not covered by our FAQs, please feel free to contact us at (+1) 721 542-1250 or send us an e-mail.What if the Government of ZBO does not obey a court verdict?
My complaint is older than one (1) year, what do I do?
Can I file a complaint if my case is in court of if I received a court verdict?
Where do I file a criminal complaint?
See contact information below:
Emmaplein 1, Philipsburg, Sint Maarten
Phone: +1721 542 2243 or +1721 543 0109
Email: infosxm@omcarib.org
Web: OM-Sxm.org
I have a complaint against a Notary or a Lawyer. Can I file this at the Ombudsman?
See address and Email below:
Frontstreet 58 (The Courthouse)
Philipsburg, Sint Maarten
General phone number of the secretariat in Sint Maarten:
(+1721) 546 6114
General fax number of the secretariat in Sint Maarten: (+1721) 542 5451
E-mail: sintmaarten@caribjustitia.org
Indicate that the complaint is for the attention of the Supervisory Board (Kamer van Toezicht)
Kamer van Toezicht
E-mail: kvtn@caribjustitia.org or focur@caribjustitia.org.
Telephone: +5999 4634170 / 4634111 / 4634167
I have a complaint against GEBE, Telem and UTS. Can I file this at the Ombudsman.
I have a complaint against my employer (Private Sector), what do I do?
What happens after my case closes at the Ombudsman.
Is the Ombudsman my lawyer?
Can the Ombudsman take my case to court?
What is the Duty to Inform?
Which Private Entities with Public Authority (ZBO) does the Ombudsman investigates?
PRIVATE ENTITIES WITH PUBLIC AUTHORITY (ZBO’S)
1. ALGEMEEN PENSIOENFONDS SINT MAARTEN (APS)
2. BUREAU TELECOMMUNICATIE EN POST (BTP)
3. BUREAU INTELLECTUEEL EIGENDOM (BIP )
4. CENTRALE BANK VAN CURAÇAO EN SINT MAARTEN (CBCS)
5. GERECHTSDEURWAARDERS (voor zover deze werkzaamheden niet onder verantwoordelijkheid van een rechter worden verricht)
6. HUURCOMMISSIE
7. STICHTING KADASTER en HYPOTHEEKWEZEN
8. KAMER VAN KOOPHANDEL (KVK)
9. KUSTWACHT
10. MOTOR VEHICLE INSPECTION CENTER(MVIC)
11. SCHOOLBESTUREN
12. STICHTING JUSTIËLE INRICHTINGEN BOVENWINDEN (SJIB)
13. SIMPSON BAY LAGOON AUTHORITY CORPERATION (SLAC)
14. SINT MAARTEN PORT AUTHORITY (SMPA)
15. SOCIALE ZIEKTEKOSTENVERZEKERING (SZV)
16. VRIJWILLIGERS KORPS SINT MAARTEN (VKS)
17. VOOGDIJRAAD
18. SINT MAARTEN HOUSING DEVELOPMENT FOUNDATION (SMHF)
19. PJIA OPERATING COMPANY
20. SINT MAARTEN LABORATORY SERVICES (SLS)
21. PHILIPSBURG JUBILEE LIBRARY (PJL)
What is a Government entity?
What is a General regulation?
General regulation is a law. The issue of your complaint is regulated in a law or in guidelines established by government.
What is considered a policy?
A policy :guidelines established by government to regulate a situation.
What is a penal matter?
A penal matter subject to punishment under the law; a criminal matter.
What is a civil matter?
A civil matter involving individuals or groups in a legal action.