"Have a complaint against a government department, organisation or public body?"
Pre-screening questions

Before we can start the complaint process please answer a few pre-screening questions.
The objective of pre-screening is to determine whether or not the complaint is within the jurisdiction of the Ombudsman Sint Maarten.

Information about our complaints handling procedure can be found here.

Question 1:

Is your complaint against a government department, civil servant or government entity?

Yes No
Note: If you're not sure about this question, please see our frequently asked questions page or contact us at (+1)721 542-1250 or send us an e-mail.

Ombudsman Sint Maarten Frequently Asked Questions

If you have a question about Ombudsman Sint Maarten, you may find the answer below. However, if you still have a question which is not covered by our FAQs, please feel free to contact us at (+1) 721 542-1250 or send us an e-mail.

What is a Government entity?

A government entity is an entity (foundation, association or limited liability company) charged with public authority (government tasks).

What is a General regulation?

General regulation is a law. The issue of your complaint is regulated in a law or in guidelines established by government.

What is considered a policy?

A policy :guidelines established by government to regulate a situation.

What is a penal matter?

A penal matter subject to punishment under the law; a criminal matter.

What is a civil matter?

A civil matter involving individuals or groups in a legal action.

Can I file a complaint against the notary?

The Ombudsman is a competent to deal with specific cases related to Notaries.

Can I file a complaint against GEBE?

The Ombudsman is not authorized to deal with complaints related to GEBE.
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