"Have a complaint against a government department, organisation or public body?"
Welcome to the Website of the Ombudsman Sint Maarten.

The core task of the Ombudsman, a High Council of State of Sint Maarten, is the handling of complaints filed by the  public against a government body, including government entities charged with public authority.  The Ombudsman is limited to the authority outlined in the National Ordinance Ombudsman (AB 2013 no.20).  The Ombudsman cannot handle civil complaints (between persons or against non-government  entities). Your complaint must be against the conduct of government bodies or entities with public authority.

Anyone can file a complaint at the Ombudsman, natural persons as well as legal entities.

As guardian of the Constitution the Ombudsman is the only entity that can submit a law that has been ratified, and seems to be in conflict with the Constitution,  to the Constitutional Court for total or partial annulment  before it goes into effect .

Call us at (+1) 721 5421250 or (+1) 721 5421243 or pass by daily between 9:00 a.m.- 5:00 p.m.at the Bureau at E.C. Richardson street # 13, Philipsburg. For consultation visit us on Monday-Wednesday or Friday between 10:00 a.m. – 2:00 p.m.

Ms. Gwendolien E. Mossel
Ombudsman Sint Maarten

Do you have a complaint against a department or government entity?

The Ombudsman is the defender of the public and will investigate your complaint in a fair, transparent and impartial manner. The Ombudsman will conclude whether the conduct of the government department or government entity is proper or not and may propose a solution to ...


Our Latest News
    PHILIPSBURG, Ombudsman Gwendolien Mossel recently held a meeting with Minister Stuart Johnson upon his request to discuss pending cases and some other concerns of the Ombudsman as it relates to the Ministry of Tourism, Economic Affairs, Transport and Telecommunication (TEATT...
    Published:  28 August 2019
    PHILIPSBURG, Ombudsman Gwendolien Mossel recently had an introductory meeting with the Council of Ministers. The meeting was planned for some time, however was rescheduled on several occasions due to conflicting schedules. During the meeting, the Ombudsman, who started her ...
    Published:  20 June 2019
    Ombudsman Gwendolien Mossel and Secretary General Randolf Duggins recently attended the 10th biennial Caribbean Ombudsman Association (CAROA) Conference which was held on the island of Bermuda from May 28th thru 29th, 2019. The theme of the conference was: “ Strengthen...
    Published:  10 June 2019
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