"Have a complaint against a government department, organisation or public body?"
Welcome to the Website of the Ombudsman Sint Maarten.

The core task of the Ombudsman, a High Council of State of Sint Maarten, is the handling of complaints filed by the  public against a government body, including government entities charged with public authority.  The Ombudsman is limited to the authority outlined in the National Ordinance Ombudsman (AB 2013 no.20).  The Ombudsman cannot handle civil complaints (between persons or against non-government  entities). Your complaint must be against the conduct of government bodies or entities with public authority.

Anyone can file a complaint at the Ombudsman, natural persons as well as legal entities.

As guardian of the Constitution the Ombudsman is the only entity that can submit a law that has been ratified, and seems to be in conflict with the Constitution,  to the Constitutional Court for total or partial annulment  before it goes into effect .

Call us at (+1) 721 5421250 or (+1) 721 5421243 or pass by daily between 9:00 a.m.- 5:00 p.m.at the Bureau at E.C. Richardson street # 13, Philipsburg. For consultation visit us on Monday-Wednesday or Friday between 10:00 a.m. – 2:00 p.m.

Dr. Rachnilda (Nilda) Arduin

Ombudsman Sint Maarten

Do you have a complaint against a department or government entity?

The Ombudsman is the defender of the public and will investigate your complaint in a fair, transparent and impartial manner. The Ombudsman will conclude whether the conduct of the government department or government entity is proper or not and may propose a solution to your complaint.

The Ombudsman handles only complaints against a government department or government entity charged with public authority.

You must first inform the department or government entity that you have a complaint.

How is a complaint filed?
A...

Our Latest News
    Philipsburg; The Ombudsman recently concluded the last of the three Systemic Investigations, initiated after the hurricanes of September 2017. The third systemic investigation related to the functioning of the Rent Tribunal (RT). The previous two systemic investigations were...
    Published:  04 December 2018
    Philipsburg; Legal advisor and substitute Ombudsman Ms. Gwendolien Mossel represented the Ombudsman of Sint Maarten at an Own Initiative Event organized by the International Ombudsman Institute (IOI) and the Northern Ireland Public Services Ombudsman (NIPSO). The conference...
    Published:  24 October 2018
    Philipsburg; The Ombudsman, Dr. Nilda Arduin, has started a systemic investigation at the level of the functionally responsible Minister, into the procurement process/ Procurement Management Policy of Princess Juliana International Airport Operating Company N.V. (PJIAE) ...
    Published:  16 October 2018
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