"Have a complaint against a government department, organisation or public body?"
Welcome to the Website of the Ombudsman Sint Maarten.

The core task of the Ombudsman, a High Council of State of Sint Maarten, is the handling of complaints filed by the  public against a government body, including government entities charged with public authority.  The Ombudsman is limited to the authority outlined in the National Ordinance Ombudsman (AB 2013 no.20).  The Ombudsman cannot handle civil complaints (between persons or against non-government  entities). Your complaint must be against the conduct of government bodies or entities with public authority.

Anyone can file a complaint at the Ombudsman, natural persons as well as legal entities.

As guardian of the Constitution the Ombudsman is the only entity that can submit a law that has been ratified, and seems to be in conflict with the Constitution,  to the Constitutional Court for total or partial annulment  before it goes into effect .

Call us at (+1) 721 5421250 or (+1) 721 5421243 or pass by daily between 9:00 a.m.- 5:00 p.m.at the Bureau at E.C. Richardson street # 13, Philipsburg. For consultation visit us on Monday-Wednesday or Friday between 10:00 a.m. – 2:00 p.m.

Dr. Rachnilda (Nilda) Arduin

Ombudsman Sint Maarten

Do you have a complaint against a department or government entity?

The Ombudsman is the defender of the public and will investigate your complaint in a fair, transparent and impartial manner. The Ombudsman will conclude whether the conduct of the government department or government entity is proper or not and may propose a solution to your complaint.

The Ombudsman handles only complaints against a government department or government entity charged with public authority.

You must first inform the department or government entity that you have a complaint.

How is a complaint filed?
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Our Latest News
    Philipsburg; On January 29th the period provided to the Ombudsman by the Constitution to possibly present the new National Ordinance Integrity Chamber, ratified on 18 December 2017, to the Constitutional Court for review, expires. After all that have been said and done pert...
    Published:  18 January 2018
    PHILIPSBURG, In the aftermath of the devastating hurricane season, Ombudsman Dr. Nilda Arduin starts a systemic investigation in the procedures applied by the Dismissal Advisory Committee and the decision making process by the Secretary General of the Health, Social Developm...
    Published:  15 December 2017
    PHILIPSBURG, With reference to the article that appeared in the stmaartennews.com online newspaper edition of December 11, 2017, concerning the land dispute between real estate developer Smart Homes and senior citizen,  Ms. Fernett Payne, the Ombudsman herewith cares to...
    Published:  12 December 2017
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