"Have a complaint against a government department, organisation or public body?"
Welcome to the Website of the Ombudsman Sint Maarten.

The core task of the Ombudsman, a High Council of State of Sint Maarten, is the handling of complaints filed by the  public against a government body, including government entities charged with public authority.  The Ombudsman is limited to the authority outlined in the National Ordinance Ombudsman (AB 2013 no.20).  The Ombudsman cannot handle civil complaints (between persons or against non-government  entities). Your complaint must be against the conduct of government bodies or entities with public authority.

Anyone can file a complaint at the Ombudsman, natural persons as well as legal entities.

As guardian of the Constitution the Ombudsman is the only entity that can submit a law that has been ratified, and seems to be in conflict with the Constitution,  to the Constitutional Court for total or partial annulment  before it goes into effect .

Call us at (+1) 721 5421250 or (+1) 721 5421243 or pass by daily between 9:00 a.m.- 5:00 p.m.at the Bureau at E.C. Richardson street # 13, Philipsburg. For consultation visit us on Monday-Wednesday or Friday between 10:00 a.m. – 2:00 p.m.

Dr. Rachnilda (Nilda) Arduin

Ombudsman Sint Maarten

Do you have a complaint against a department or government entity?

The Ombudsman is the defender of the public and will investigate your complaint in a fair, transparent and impartial manner. The Ombudsman will conclude whether the conduct of the government department or government entity is proper or not and may propose a solution to your complaint.

The Ombudsman handles only complaints against a government department or government entity charged with public authority.

You must first inform the department or government entity that you have a complaint.

How is a complaint filed?

Our Latest News
    Philipsburg; The Ombudsman of Sint Maarten and Secretary General of the Bureau recently attended the 11th World Conference of the International Ombudsman Institute (IOI) held in Bangkok, Thailand from 14 to 19 November 2016. Despite some concerns expressed about the politica...
    Published:  01 December 2016
    The Ombudsman of Sint Maarten, Dr. Nilda Arduin, along with the Secretary General of the Bureau, Mr. Randolf Duggins, will be attending the 11th IOI World Conference in Bangkok Thailand, from the 14 – 19 November, 2016. The theme of the Conference is: 'Evolution of Omb...
    Published:  08 November 2016
    The Ombudsman informs the public that the Bureau has recently been strengthened with a new Complaint Officer, Ms. Florence Marlin. Due to the departure of one of the Complaint Officers a vacancy was created and Ms. Marlin was successfully recruited with the assistance of the...
    Published:  03 November 2016
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